We offer the following two-year limited warranty on all of our handheld radiation detection instruments and on our Iospectra^® radiation probes:

This product is warranted to the original owner to be free from defects in materials and workmanship for two years from the date of purchase with the exception of the Geiger-Müeller tube, which is warranted for 30 days, and with the exception of the battery, which is not included in this warranty. International Medcom, Inc. will, at its own discretion, repair or replace this instrument if it fails to operate properly within this warranty period unless the warranty has been voided by any of the following circumstances: misuse, abuse, or neglect of this instrument voids this warranty; modification or repair of this instrument by anyone other than International Medcom, Inc. voids this warranty; contamination of this instrument with radioactive materials voids this warranty. Contaminated instruments will not be accepted for servicing at our repair facility.

The user is responsible for determining the suitability of this product for his or her intended application. The user assumes all risk and liability connected with such use. International Medcom, Inc. is not responsible for incidental or consequential damages arising from the use of this instrument.

How to Request Warranty Service

If your instrument fails to operate properly within the warranty period, please package it carefully — with plenty of bubble-wrap &/or non-toxic packaging materials — and ship it to our repair facility at the following address:

Attn: Warranty Services
International Medcom, Inc.
6871 Abbott Avenue
Sebastopol, CA 95472
707-823-0336

Please include your name, return shipping address, and a reliable method whereby we may contact you if we need to (e.g., telephone number, cell-phone number, &/or email address), as well as a brief description of the problem that you have experienced with the instrument.

For warranty services, the customer is responsible for the cost of shipping the instrument to our repair facility. International Medcom, Inc. assumes responsibility for the cost of shipping the instrument back to the customer via our standard method of shipment.

Restrictions & Limitations

The warranty is voided by any of the following circumstances:

• misuse, abuse, or neglect of the instrument;
  
  
• modification or repair of the instrument by anyone other than International Medcom, Inc.;
  
  
• contamination of the instrument with radioactive materials.

We will not, under any circumstances, accept for service at our repair facilities any instrument that has been contaminated by radioactive materials.

The terms of our warranty are subject to change without notice.